I woke up crying last night. I hardly ever cry. My boiling point hits when I’m feeling that I’m in a situation where I see no hope in sight and that I’m being treated unfairly and disrespectfully.
My boiling points have been few during the minute-to-minute demands of chronic pain management (over the last 9+ years) because it makes sense to me that you can have an accident and things can go wrong in life – that’s understandable although very upsetting and very difficult to deal with.
However, in respect to managing as a self employed injured worker with a workers compensation claim, I am unable to accept and understand the unfair and unjust treatment our Victorian system delivers.
I’ve felt the treatment from the insurer managing my claim (I don’t need to name them because they’re all the same!), Worksafe, the Independent Medical Examiners (IME’s), the Accident Compensation Conciliation Service (ACCS) and the Medical Panel IME’s has been unfair, unjust and throughout the 9+ year ordeal, I have sensed a corruptness about it.
Why? Because the system has no way of assessing chronic pain. No one asks the neuropathic pain related questions and given chronic pain is invisible, it makes it almost impossible for me to explain the injury.
That means it makes it really easy for the insurer to make me look like there’s nothing wrong with me and that I have more ability than I state.
Why was I in tears of frustration last night?
Because the insurer monster handling my claim has rejected the previous Medical Panel Opinion from 2014 (yes the document that is meant to be binding in Federal court) for a reason I still don’t understand and no one can explain. In the next couple of months, I have to return to the ACCS for yet another horrific examination by yet another 5 IME’s who know they have no means of assessing neuropathic pain but who still require me to undress and who measure my scars (having no place to put the evidence) in order to somewhat respond to the insurer’s pathetic cluster of misconstrued information that they use to dispute my right to compensation.
The insurer has the right to do this. Worksafe loves them for it – in fact I believe they encourage it with incentives.